RETURNS POLICY

we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return process within 14 days of receiving your order.

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Return Conditions

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Products must be returned in their original condition, which means that you will only be liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics, and functionality of the goods.

Exchanges can be arranged by coordinating with our customer service team.
We refund the full payment, including transport fees, upon successful return and inspection of the product.

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Return Process

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Securely package the product, along with the completed format below, and ship it to 

Mani UG, Wasserstr. 49, 47623 Kevelaer

Once we receive and inspect the returned product, we will process your refund within two weeks.

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Please note that the cost of sending the products back to us is to be borne by you.

For any questions or to initiate a return, please contact our customer service team at anika.ebert@mani.baby

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Thank you for choosing Mani, and we look forward to assisting you with any returns or exchanges. Your satisfaction is our priority.

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RETURNS FORMULAR

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I/we (*) hereby withdraw from the order concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Order Number

_______________________________________________

Ordered on (*) ____________ / received on (*) __________________

_______________________________________________

Name of the Customer(s)

_______________________________________________

Address

_______________________________________________

Signature of the consumer(s) (only if communicated on paper)

_________________________

Date

(*) Delete as appropriate

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